Legal

Privacy Policy

Last updated: January 5, 2026

1 Introduction

AgentWall is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent governance platform.

2 Information We Collect

We collect information in the following ways:

Account info (email, name, company)
Usage data (tokens, costs, metrics)
Log data (only if enabled by you)
Billing information

3 How We Use Information

  • Provide and improve our service
  • Detect loops and anomalies
  • Calculate cost metrics and analytics
  • Send budget and security alerts

4 Data Security

  • TLS 1.3 encryption in transit
  • AES-256 encryption at rest
  • API keys hashed (never plain text)
  • Regular security audits

5 Data Retention

Log Data

90 days (configurable)

Metrics

1 year aggregated

Account Info

Until account deletion

Zero Retention

Enterprise option available

Zero Retention Mode: Enterprise customers can enable Zero Retention Mode where no prompt or response content is ever stored.

6 Your Rights

Access

Request a copy of your personal data

Deletion

Request deletion of your data

Export

Download your data in portable format

Opt-out

Unsubscribe from marketing emails

Questions? Contact privacy@agentwall.io