Legal
Privacy Policy
Last updated: January 5, 2026
Contents
1 Introduction
AgentWall is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent governance platform.
2 Information We Collect
We collect information in the following ways:
Account info (email, name, company)
Usage data (tokens, costs, metrics)
Log data (only if enabled by you)
Billing information
3 How We Use Information
- Provide and improve our service
- Detect loops and anomalies
- Calculate cost metrics and analytics
- Send budget and security alerts
4 Data Security
- TLS 1.3 encryption in transit
- AES-256 encryption at rest
- API keys hashed (never plain text)
- Regular security audits
5 Data Retention
Log Data
90 days (configurable)
Metrics
1 year aggregated
Account Info
Until account deletion
Zero Retention
Enterprise option available
Zero Retention Mode: Enterprise customers can enable Zero Retention Mode where no prompt or response content is ever stored.
6 Your Rights
Access
Request a copy of your personal data
Deletion
Request deletion of your data
Export
Download your data in portable format
Opt-out
Unsubscribe from marketing emails
Questions? Contact privacy@agentwall.io